Cancellation Policy

 

The cancellation policy below will apply for all cancellation scenarios, with no exceptions.

This cancellation policy has been designed to be as compassionate as possible in the case that plans change.

CANCELLATION BY PARTICIPANT

For cancellations made more than 90 days prior to the retreat start date, any payments made will be refunded minus a cancellation fee of 50€.

For cancellations made between 90 and 60 days before arrival, prior to the retreat start date, there will be a cancellation fee of the 25% of the total price of the retreat.

For cancellations made between 60 and 30 days prior to the retreat start date, there will be a cancellation fee of the 50% of the total price of the retreat.

For cancellations made 30 days or less prior to the retreat start date, all payments made will be forfeited.

DELAYS AND OTHER UNFORSEEN CIRCUMSTANCES

There will be no refunds nor discounts for arriving late, leaving early, flight cancellations, travel delays or illness. For additional protection due to any unforseen circumstances, it is highly recommend that all participants purchase travel insurance at the time of booking the retreat.

CANCELLATION BY RETREAT ORGANIZER

In the rare event of a cancellation by Pilates & Yoga Lanzarote, due to dangerous weather, political unrest or low registrations, the participant will be given back a full refund. Pilates & Yoga Lanzarote cannot compensate participants for airfare or travel costs incurred. To cover this risk, it is highly recommended that all participants purchases travel insurance.

RETREAT CHANGES

Pilates & Yoga Lanzarote reserves the right to make any changes deemed necessary by its team, leaders, teachers or business partners.

QUESTIONS

For any questions or comments about this Cancellation Policy, please email Pilates & Yoga Lanzarote owner marta.molinera@gmail.com